Providence Hill Farm Refund Policy
Due to the nature of our business, we do not offer refunds. Instead, we provide credit that can be used for future classes or events at Providence Hill Farm. This policy helps us manage resources effectively and ensure a great experience for all participants.
Providence Hill Farm Cancellation Policy
At Providence Hill Farm, we understand that plans can change. To ensure a fair and smooth process for all our customers, we have established the following cancellation policy. These policies help us maintain a flexible and accommodating schedules for all our guests, ensuring that everyone has the opportunity to enjoy our classes and events.
- Customer Cancellations:
- For classes or events not involving food, customers who provide at least 24 hours’ notice prior to the scheduled class or event will receive a credit for future use. This credit can be applied to any upcoming class or event at Providence Hill Farm.
- For classes or events involving food, customers who provide at least 72 hours’ notice prior to the scheduled class or event will receive a credit for future use. This notice period helps us manage perishable items and avoid waste.
- Operator Cancellations:
- In the event that Providence Hill Farm must cancel a class or event due to weather or other unforeseen circumstances, customers will receive a credit for future use. This ensures that you can still enjoy our offerings at a later date.
- No-Shows:
- Customers who do not show up for their scheduled class or event without prior notice will be charged the full price. This policy helps us manage our resources effectively and maintain fairness for all participants.
- Cancellation Inquiries:
- To cancel or inquire about a cancellation, please contact us by phone 913-360-0497. Clear communication helps us accommodate your needs and adjust our schedule accordingly.
We appreciate your understanding and cooperation. Your support helps us maintain a flexible and accommodating schedules for all our guests, ensuring that everyone has the opportunity to enjoy the unique experiences we offer at Providence Hill Farm.